Vitally, a leading Customer Success Platform, announced today that it has successfully raised $30M in Series B funding led by Next47, with additional participation from new investors Hubspot Ventures and NewView, as well as participation from the company’s Series A lead, a16z.
This latest round of funding comes as Vitally launches the latest evolution of its platform, which is built around three key themes: Visibility, Productivity, and Collaboration. The new platform aims to solve the challenges of work productivity and collaboration that traditional Customer Success Platforms have struggled to address, despite tackling the challenge of unifying disparate customer data for years.
Vitally’s platform provides Customer Success teams with a single workspace that allows them to be more productive, impactful, and brings them closer to their customers than ever before. By solving the problem of having to use multiple systems and copy data back and forth, Vitally fundamentally alters the way Customer Success teams work.
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“We’re thrilled to have the support of such strong investors who share our vision for the future of Customer Success,” said Jamie Davidson, CEO of Vitally. “This funding will allow us to expand on an already unparalleled platform and continue to deliver on our mission of helping Customer Success teams drive growth, retention, and customer satisfaction.”
The company’s strong financials and KPIs, combined with its unique solution to the challenges of work productivity and collaboration, excited and energized investors from the first pitch, leading to the successful Series B funding round.
To learn more about Vitally’s platform and the future of Customer Success Productivity, join Jamie Davidson on March 8th for a first-look webinar.