Tildei, a cutting-edge conversational marketing platform, has emerged from stealth, securing $6 million in seed funding. Led by Susa Ventures with participation from Ludlow Ventures, Gradient Ventures, Lerer Hippeau, Vine Ventures, MXV Capital, and several angel investors, the company aims to transform customer interactions on social channels like Instagram and WhatsApp through AI-driven personalized conversations at scale.
Founded by marketing technology veterans Mark Ghermezian, Kevin Dutra, and Manisha Shah, Tildei will use the funds to expand its AI capabilities, channel support, and team. The platform empowers brands to engage in real-time, context-aware conversations with customers, enhancing interactions from answering queries to assisting with purchases.
Ghermezian, former co-founder and CEO of Braze (BRZE), highlighted the importance of personalized and immediate interactions in today’s market, stating, “Tildei bridges the gap between customer expectations and the limitations of traditional marketing tools.”
Tildei’s platform already supports Instagram and WhatsApp, with plans to add more social channels to help brands engage with customers wherever they are. The company’s innovative approach is poised to lead a shift in customer engagement strategies across social platforms.
