Brooklyn Dumpling Shop has appointed Jeff Galletly as its new CEO, heralding a new era of accelerated growth for the company. This strategic move comes on the heels of a recent funding round that attracted prominent investors such as Shark Tank’s Kevin O’Leary and food investor Matt Higgins. With this infusion of capital, Brooklyn Dumpling Shop aims to scale its operations through franchise expansion, consumer product diversification, team augmentation, intensified marketing efforts, and strategic acquisitions.
As CEO, Jeff Galletly will assume responsibility for steering all aspects of Brooklyn Dumpling Shop’s business. His role encompasses overseeing current operations across North America, driving business growth, expanding the franchise network, spearheading culinary and technological innovations, and ensuring exceptional customer experiences. Galletly’s leadership will also focus on providing comprehensive support, training, and operational resources to existing franchisees in the United States and Canada while spearheading further domestic and international franchise expansion initiatives.
Brooklyn Dumpling Shop’s omni-channel strategy involves extending its brand footprint through various consumer products, including e-commerce and partnerships with leading retailers such as Walmart, Shoprite, and Stew Leonards. This multi-pronged approach underscores the company’s commitment to delivering convenience, innovation, and hospitality to its patrons.
Reflecting on his new role, Jeff Galletly expressed enthusiasm for Brooklyn Dumpling Shop’s mission to redefine fast-casual dining through a fusion of exceptional food, digital convenience, and unparalleled hospitality. He emphasized the company’s dedication to supporting franchisees, driving brand growth, and solidifying its position as a leader in taste, innovation, and technology.
Galletly brings a wealth of experience in restaurant franchising, operations, marketing, strategy, and private equity to his new role. His illustrious career includes leadership positions at Restaurant Brands International (RBI), where he served as Vice President & General Manager of Tim Hortons USA and Tim Hortons Asia-Pacific. He has also held senior roles at Burger King North America and has extensive experience in private equity and marketing strategy, having worked at firms such as Wingate Partners and PepsiCo.
The strategic investors behind Brooklyn Dumpling Shop, including Kevin O’Leary and Matt Higgins, expressed confidence in Galletly’s ability to drive the company’s growth trajectory. They lauded his visionary leadership and dedication to operational excellence, emphasizing his track record of scaling franchises domestically and abroad.
With Jeff Galletly at the helm, Brooklyn Dumpling Shop is poised for continued success and expansion, reaffirming its commitment to delivering exceptional dining experiences and innovative culinary offerings to customers across North America and beyond.
