Atomicwork, a leading modern service management platform, has successfully closed a strategic funding round of over $3 million, bringing the total seed funding to $14 million. The latest round was notably backed by more than 40 seasoned industry veterans, including prominent global Chief Information Officers (CIOs) and Chief Technology Officers (CTOs), reflecting strong confidence in Atomicwork’s innovative approach to enterprise service management and its strategic vision for the future.
As the hybrid work model continues to reshape modern enterprises, the demand for efficient IT service management and digital workplace automation has become critical. Atomicwork is addressing these needs by integrating its cutting-edge service management solutions directly into platforms like Slack and Microsoft Teams, which are central to workplace collaboration. By streamlining IT operations and enhancing employee experiences, Atomicwork is empowering businesses to scale more effectively and operate with greater efficiency.
In light of its growing influence, Atomicwork has bolstered its leadership team in the United States with key appointments. Lenin Gali has joined as Chief Business Officer, bringing extensive experience in enterprise software, while Vandana Rao has been appointed Head of Customer Growth. Both leaders are expected to play crucial roles in driving the company’s expansion and success in the enterprise market.
The latest funding will accelerate Atomicwork’s development in key areas, particularly its investment in enterprise AI agents and the expansion of its go-to-market (GTM) team in the United States over the next three years. This round also enriches Atomicwork’s advisory board with experienced IT, business, and technology leaders, further strengthening the company’s vision for modern service management.
Atomicwork’s innovative approach has garnered significant attention in the industry, leading to a strategic partnership with Microsoft. This collaboration is expected to drive further advancements in Atomicwork’s service management solutions, particularly in integrating AI to enhance workplace automation and user experiences. Additionally, Atomicwork has also partnered with Enterprise AI company Cohere to bolster its AI technology, reinforcing its commitment to staying at the forefront of technological innovation.
Vijay Rayapati, Co-Founder and CEO of Atomicwork, expressed his excitement about the strategic backing: “We are thrilled to have the support of such an esteemed group of CIOs, CTOs, and CXOs. This strategic round not only brings us the additional financial resources to support our growth over the next three years but also invaluable expertise from some of the brightest minds in enterprise IT and business technology. We are excited about what the future holds as we continue to innovate and deliver value to our customers.”
Among the new investors is Abhinav Dhar, former CIO of TransUnion, who emphasized the importance of Atomicwork’s solution in addressing the challenges of modern enterprises: “Today’s enterprises are often trapped in a maze of fragmented information, disjointed business applications, and inefficient workflows. This fragmentation stifles collaboration and innovation. Atomicwork is pioneering a solution to this challenge, offering a platform that seamlessly unifies these disparate systems in an intuitive and engaging user experience that employees will love. By doing so, it liberates IT teams from mundane tasks, allowing them to focus on innovation and drive strategic success.”
Other notable investors include Avanish Sahai, former ecosystem leader at Salesforce, ServiceNow, and Google Cloud, who echoed similar sentiments: “Atomicwork’s AI-driven, user-centric approach to transforming enterprise workflows is exactly what modern businesses need. Their ‘follow the workflow’ strategy to build a modern service management platform is visionary, and the team has a proven track record of building successful and scalable companies.”
Jay Ashok Modh, CEO of Intuitive Cloud, has also partnered with Atomicwork. He commented on the significance of this investment: “As a digital advisor to enterprises, every day we deal with the fragmentation of applications and workflows. At Intuitive Cloud, we are excited to invest in Atomicwork on this journey and partner with them to deliver a modern service management platform to global businesses.”
Rich Waldron, CEO of Tray.ai, also joined the round, highlighting the synergies between automation and service management: “At Tray.ai, we’ve always believed in the power of automation to transform business performance. We’re excited to partner with Atomicwork as they redefine enterprise service management, bringing innovation and efficiency to the forefront. Together, we’re empowering businesses to streamline processes and unlock new levels of productivity.”
Atomicwork’s existing investors, including Storm Ventures, Z47 (formerly Matrix Partners), Blume Ventures, and Neon Fund, have also participated in this new round, reaffirming their confidence in the company’s potential. Arun Penmetsa, Partner at Storm Ventures, praised Atomicwork’s progress: “The lack of a modern and efficient service management solution has severely impacted employee performance and experience across the enterprise. Over the past two years, Atomicwork has built an incredible solution to address this pain point. It has been exciting to see the demand and adoption the product has seen from customers and IT leaders, and we are thrilled to continue backing the team in this new round of financing.”
Pranay Desai, Managing Director at Z47, added: “We are delighted to support Atomicwork in this new strategic round. The company’s innovative AI-powered service management is transforming how enterprises operate, driving efficiency, and enhancing user experiences. With their remarkable traction among global CIOs, CTOs, and industry leaders, Atomicwork is well-positioned to lead the next wave of AI innovation in enterprise service delivery.”
With its newly secured funding and an expanded advisory board of industry experts, Atomicwork is well-equipped to continue its mission of revolutionizing service management in the modern enterprise. The company’s focus on AI-driven automation and its strategic partnerships with industry leaders like Microsoft and Cohere position it as a key player in the future of enterprise IT.
As Atomicwork continues to innovate and scale its operations, it remains committed to enhancing the employee experience, driving productivity, and providing businesses with the tools they need to succeed in a rapidly evolving digital landscape. The company’s progress and strategic direction will be closely watched as it leads the charge in redefining enterprise service management.
