Akia, a customer experience automation platform, has raised $6 million in Series A funding. Altos Ventures, based in California, led the funding, with participation from GSR Ventures, who led the previous seed round.
Since its inception in 2019, Akia has continuously experienced 3x year-over-year growth, especially in the hospitality industry. The current market conditions, as well as the continued labor crisis and post-pandemic impact, have increased demand for Akia’s automated client engagement framework. Akia has assisted hundreds of organizations in eliminating tedious paperwork, automating procedures, and driving engagement in order to better serve customers and boost productivity.
Since its inception in 2019, Akia has continuously experienced 3x year-over-year growth, especially in the hospitality industry. The current market conditions, as well as the continued labor crisis and post-pandemic impact, have increased demand for Akia’s automated client engagement framework. Akia has assisted hundreds of organizations in eliminating tedious paperwork, automating procedures, and driving engagement in order to better serve customers and boost productivity.
In an app-fatigued world where more than 75% of app downloads are only used once, Akia’s Mini Apps are mobile experiences that do not require download or login. Where native apps fall short in terms of price, maintenance, and engagement challenges, Mini Apps cover these gaps with improved accessibility and usability.
Akia is an automated customer engagement platform designed to streamline operations for service businesses. Akia integrates with other technologies, including management systems and hardware platforms, to enable its customers to do even more through communication.
Founded in 1996, Altos Ventures is a technology investment firm based in Silicon Valley. Through patient and pragmatic investing, Altos partners with early to growth stage technology companies operating in consumer and enterprise sectors, with the goal of building durable and compounding businesses over decades.
